Roy Morgan Research Community Terms and Conditions



The Roy Morgan Research Community online research panel (referred to hereafter as the "Roy Morgan Research Community" or the "Research Community") and websites, including researchcommunity.roymorgan.com, are owned and operated by Roy Morgan Research Pty. Ltd. A.B.N. 91 007 092 944 (referred to hereafter as "Roy Morgan Research").

By registering with the Roy Morgan Research Community and by completing surveys conducted via the Research Community, you expressly agree to be bound by these terms and conditions. If you have any questions regarding Membership or these terms and conditions, please send an email detailing your questions to: research-community@roymorgan.com

Roy Morgan Research reserves the right to amend these terms and conditions without prior notice and at any time. Members of the Roy Morgan Research Community will normally be notified of any changes to the content of these terms and conditions by email or by notices posted on the Research Community website/s. All use of the Research Community website/s following notification of a change to the terms and conditions will constitute acceptance of the updated Terms and Conditions.

The Roy Morgan Research Community and the information, products, and services found on the Research Community websites are subject to change without notice, at any time.

What is the Roy Morgan Research Community?

The Roy Morgan Research Community is a platform of Australians from across all walks of life who have agreed to take part in market research, which includes their participation in online surveys. As part of their participation, individuals share their opinions, preferences, and behaviours across a wide range of subject areas.

Roy Morgan Research Community Membership

Registering with the Roy Morgan Research Community means completing the member profile questionnaire. Once complete, this qualifies you to receive survey invitations and reward points. An individual becomes a member once they have completed the Member Profile Questionnaire.

Membership entitles you to various incentives, including reward points that can be exchanged for gift cards advertised on the Research Community websites, charitable donations and prize draws provided by Roy Morgan Research.

Eligibility

Membership of the Roy Morgan Research Community is open to Australian residents aged 14 years and over.

Australian residents who are aged 14 and over, but are under 18 years of age, must obtain parental or guardian permission before registering with the Roy Morgan Research Community.

Participation in surveys and the earning of reward points at researchcommunity.roymorgan.com is only open to Members of the Roy Morgan Research Community.

Roy Morgan Research reserves the right to refuse your Membership application at its sole discretion.

Incentives and Rewards

Members are eligible to earn Research Community reward points for completed surveys. Research Community reward points are non-transferable and cannot be converted to cash. Accumulated reward points can be redeemed for Gifts, as advertised in the 'Rewards' section of the Roy Morgan Research Community websites. While every attempt will be made to fill a Member's Gift Request, subject to sufficient accrued points, products may be out of stock or unavailable from time to time. In that event, Members will be contacted to arrange a suitable alternative or be refunded their reward point credit for later use.

Roy Morgan Research reserves the right to remove, replace or add Gifts to the list of available Gifts on the Research Community websites at any time, without notice.

Conditions of Membership

The information provided in the Member Profile Questionnaire and in all other questionnaires and transactions with the Roy Morgan Research Community, must be valid, current, correct, and truthful information. Roy Morgan Research Community Members must not knowingly provide information that is incorrect, invalid, or misleading. Roy Morgan Research reserves the right to authenticate any details provided to the Roy Morgan Research Community, including information provided during the registration process.

As part of your engagement as a Research Community member, you agree to Roy Morgan Research Community collecting metadata, such as cookies and information on your device, which is used for research purposes only.

It is the responsibility of the Research Community Member to ensure that the information provided in the Member Profile Questionnaire is accurate and up to date. Members are required to take all reasonable steps to ensure this information is up to date and are encouraged to regularly check and update their Member Profile information through the 'Update Details' link on the website.

An individual may only apply for, and maintain, one Research Community Member's Account at any one time.

Membership is personal to you and is not transferable to a third party.

An individual must not join, sign-in or use the Research Community on behalf of another individual, nor should they allow another individual to join, sign-in or use the Research Community on their behalf.

An email address may not be used for more than one Research Community Member's Account, even in the instance of that email address being shared between two or more people.

Members also must participate in a respectful manner and not submit or post any materials that could be reasonably considered to infringe the rights of others, or could be considered to be defamatory, threatening, abusive, obscene, inflammatory, or otherwise inappropriate.

Members must not use any automated data mining techniques, such as the use of robots or spiders, to collect, store, reproduce, or distribute any data from the Research Community website or its surveys, or attempt to upload a virus, spyware, malware, or otherwise corrupt, tamper, or hack the Research Community website.

Any communication or notices to be given under these terms and conditions are to be given by email. Research Community Members are responsible for ensuring that their Roy Morgan Research Community registered email address is their current, correct, up-to-date email address. Notices and communications under this agreement will be effective and deemed delivered immediately if sent by email to the last known email address of the other party. Research Community Members can email the Roy Morgan Research Community at: research-community@roymorgan.com.

A Member's password must be kept confidential at all times. Roy Morgan Research accepts no liability for any loss or damage arising from any unauthorised use of a member's username or password. It is the responsibility of the Research Community Member to notify Roy Morgan Research of any unauthorised use of their Account, or any other security breach of which they become aware, via email to: research-community@roymorgan.com.

Termination

Roy Morgan Research reserves the right to terminate any Member's Account immediately and without warning:

i. if a member breaches the terms and conditions set out in this document;

ii. if a member misuses their Roy Morgan Research Community Membership;

iii. if a member uses their Roy Morgan Research Community Membership for any improper purpose.

Roy Morgan Research reserves the right to terminate a Member's Account if that Member has not completed any survey within any six-month period. In this instance, an email advising of the imminent termination of Account will be sent to the most current email address recorded in the Research Community Member's profile at least 30 days prior to termination of the Account.

A Research Community Member may terminate their own Account at any time by sending an emailed removal request to: research-community@roymorgan.com.

Termination of an Account for any reason, and by either party, will result in the permanent loss of any accrued reward points earned through the Research Community.

Data Protection & Privacy

Members are referred to Roy Morgan Research's Privacy Policy, which is also the Privacy Policy of the Roy Morgan Research Community. In summary, the Privacy Policy says the following;

We are not trying to sell or promote anything;

Your answers to surveys will be used for research purposes only;

Your responses to surveys are de-personalised and aggregated, we use only de-identified data for research analysis;

Personal information will not be passed on to organisations or individuals outside of Roy Morgan Research without the express consent of the person identified by that information;

Your co-operation and participation is voluntary at all times;

Roy Morgan Research will take all reasonable precautions to protect the information held about you.

The Roy Morgan Research Privacy Statement can be viewed online on the Roy Morgan Research website by clicking here: http://www.roymorgan.com/legal/privacy

Indemnity

A Member will indemnify and defend Roy Morgan Research, its officers and employees against all costs, expenses and damages incurred in connection with any claim, including a claim brought by a third party, against Roy Morgan Research arising from a breach by that Member of any of these terms and conditions.
The Research Community Websites & Surveys

Roy Morgan Research makes no claim as to the quantity of Research Community survey invitations a Member will receive and acknowledges that the number of surveys fielded through the Roy Morgan Research Community at any one time will fluctuate. Roy Morgan Research reserves the right to close surveys at any time at its sole discretion, including before the stated closing date of a given survey.

Roy Morgan Research does not warrant that the Roy Morgan Research websites (researchcommunity.roymorgan.com) nor any surveys hosted by the panel, will be accessible or operational at all times.

Research Community members are not permitted to make copies, reproductions, modifications, or downloads of the Research Community website. Except as required by law, Members must keep confidential and not disclose to any third parties the contents and any information associated with any surveys.

Information on the Roy Morgan Research Community websites is up to date at the time it is posted but is subject to subsequent variation, without notice. The information on the Roy Morgan Research Community websites is also intended for general information purposes only. The views and opinions expressed on the Research Community websites are not necessarily those of Roy Morgan Research.

Whilst every effort has been made to ensure the accuracy of information on the Roy Morgan Research Community websites, no guarantee is given and Roy Morgan Research accepts no responsibility or liability as to the accuracy or completeness of the information contained within these websites, which is provided on an "as is" basis. Roy Morgan Research will not be liable for any indirect, incidental, or consequential damages whatsoever arising out of your use of the Roy Morgan Research Community websites.

Any third-party software which may be downloaded from a website operated by a third party (whether referred to on or linked to the Roy Morgan Research Community websites) is the responsibility of that party and not of Roy Morgan Research. Roy Morgan Research will not accept and has no responsibility or liability arising in respect of any loss, damage, viruses, or otherwise arising as a result of the downloading by you of such software.

Where the Roy Morgan Research Community websites are hypertext linked to any website operated by any third party, Roy Morgan Research accepts no responsibility or liability arising in respect of any content on such website. Any mention of products or companies should not be understood by you as being an endorsement of, or a statement of affiliation with, any such products or companies by Roy Morgan Research.

Roy Morgan Research is not liable for any failure to fulfil its obligations under these terms and conditions if that failure is, directly or indirectly, caused by an act or event outside of the reasonable control of Roy Morgan Research. This may include, but is not limited to, industrial action, interruptions or failure of telecommunications or digital transmission links, internet slowdowns or failure, fire or accident, governmental acts, or natural catastrophe.

Intellectual Property and Copyright Notice

Copyright (c) 2024, Roy Morgan Research. All rights reserved. The copyright and the material contained in the Research Community websites belong to and remain the property of Roy Morgan Research.

You may not use, disclose, reproduce, copy, distribute, modify, transmit, republish (including framing any part of the Roy Morgan Research Community websites), or revise the contents of these websites without the prior written consent of Roy Morgan Research. Neither title nor intellectual property rights are transferred to you or any third party though the use of access to this website. Rather, all rights, title, and interest in and to all aspects of this website remain the sole property of Roy Morgan Research.

Jurisdiction

These terms and conditions constitute the entire agreement between you and the Roy Morgan Research Community. These terms and conditions are governed by the laws of the State of Victoria and of the Commonwealth of Australia.
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